Unit Manager

We offer meaningful career paths that connect people with a purpose.

We are united by the common purpose of providing the best and safest care, as well as our shared values ​​of Care, Truth, Engagement, Compassion, and Dignity.

Netcare invites you to join our team.

The Unit Manager will be responsible for coordinating the improvement of the quality of nursing care, ensuring compliance with professional and ethical practices.

They will also be responsible for overseeing and ensuring that nursing care and service delivery are implemented and practiced within a multidisciplinary quality assurance team. Additionally, they will be responsible for coordinating capacity building, mentoring, and training.

Job Summary: • The Unit Manager will be responsible for coordinating the improvement of the quality of nursing care, ensuring compliance with professional and ethical practices.

• They will also be responsible for overseeing and ensuring that nursing care and service delivery are implemented and practiced within a multidisciplinary quality assurance team. She will also be responsible for coordinating capacity building, mentoring, and training.

KEY RESULTS AND RESPONSIBILITIES

CONSISTENCY OF CARE

Financial Management

• Manage case complexity and skill combinations to ensure cost-effective, high-quality care.
• Manage all departmental costs.
• Ensure accurate billing, inventory management, and purchasing.
• Facilitate the timely and accurate collection of patient records.

Governance and Quality Management

• Identify opportunities for quality improvement and ensure the development and evaluation of appropriate quality improvement strategies and initiatives.

Risk Management

• Investigate all negative incidents and ensure their proper recording in the Integrated Management System (IMS).
• Monitor safety standards in accordance with the Machinery and Work Safety Act (Act 6 of 1983). Report all accidents and incidents to the safety supervisor/representative.
• Ensure compliance with protocols, policies, and laws.
• Ensure all equipment is in good working order and receives proper maintenance.
• Control the asset register.

Patient Care.

• Ensure the unit provides safe, cost-effective, and high-quality patient care, in accordance with the clinical governance strategy and evidence-based practice.
• Evaluate the patient experience through patient and stakeholder feedback.
• Evaluate nursing quality indicators and clinical outcomes.
• Communicate effectively with patients about their care.
• Promote the health and well-being of patients and staff.
• Ensure adherence to infection prevention principles and all standard precautions.
• Implement group quality initiatives.

TRANSFORMING OUR SOCIETY

Transformation Objectives

• Ensure the achievement of the transformation objectives established by the Transformation Committee.

Teamwork

• Actively participate as a team member to achieve the objectives.

Personal and Professional Development

• Actively participate in your own professional development to maintain a satisfactory level of skills and knowledge.
• Stay up-to-date with Netcare’s constantly evolving policies and procedures.
• Stay informed about current research in your discipline.

Personnel Management

• Create an environment where staff are aware of their role in providing quality nursing care and their value to the organization.
• Assign decision-making, authority, tasks, and responsibility to the appropriate individuals to maximize the effectiveness of the organization and its employees.
• Develop a talented nursing team.
• Collaborate with Netcare’s Education Division to ensure adequate training for nursing staff and the delivery of quality care.
• Foster a culture that supports talent management and the implementation of measures necessary to enhance nursing skills.
• Monitor staff attendance and/or absenteeism and ensure appropriate action is taken.
• Enforce the staff dress code both inside and outside the hospital.
• Facilitate effective change management and conflict resolution.
• Provide orientation for new staff and students.
• Facilitate the personal and professional development of staff.
• Provide staff training and mentoring.
• Ensure professional conduct and appearance of staff.
• Promote staff well-being.

Build and maintain relationships with stakeholders.

• Work effectively and collaboratively with others to establish and maintain mutually beneficial working relationships.

• Create and maintain a positive environment where individual differences are recognized, understood, and valued, so that everyone can reach their full potential and maximize their contributions.
• Develop collaborative relationships to achieve work objectives.
• Maintain close relationships with patients by building relationships with physicians, nurses, and suppliers, and fostering patient retention.
• Develop strategic interdepartmental relationships to contribute to the achievement of business objectives at the executive and departmental levels within hospitals.
• Foster an effective working relationship with service providers.
• Foster an effective working relationship with the insurer.

SKILLS PROFILE

EDUCATION

Essential Requirements

• Relevant nursing degree (Diploma in General Nursing/Bachelor of Science in Nursing) or equivalent NQF 7 qualification.
• Registration as a registered nurse with the South African Council of Nurses (SANC). • Compliance with the SANC code for registered nurses and all applicable health legislation.
  Preferred
• 2 or more years of experience in a private hospital
• Clinical leadership experience

KNOWLEDGE

Essential

• Strong financial knowledge and ability to interpret financial data

NETCARE VALUES AND BEHAVIORS

Netcare Values

At Netcare, our core value is caring. We care about the dignity of our patients and all members of the Netcare family. We care about the involvement of our staff and partners in everything we do. We care about the truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is caring.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the involvement of our staff and healthcare partners in everything we do.
• We care about the truth in all our actions.

• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Method

Netcare is committed to providing quality care. Our core service standard holds us accountable for the following seven behaviors, which you are expected to uphold:

• Respect: I always greet everyone to show my respect.
• Identity: I always wear my ID to show my identity.
• Dignity: I always treat others with consideration and humility to preserve their dignity.
• Care: I always act in the best interests of Netcare and others to show my concern.
• Compassion: I always listen with empathy and respond with kindness to show my compassion.
• Gratitude: I always say thank you to show my appreciation.
• Diversity: I always value diversity to strengthen inclusion and a sense of belonging.

Join the team committed to providing the best and safest healthcare.